Recruitment Agency Covering the West Midlands including Birmingham, Sutton Coldfield, Lichfield & Tamworth.
Elite Personnel are recruiting 8 experienced Call Centre Advisors on behalf of our client based on Birmingham Business Park, near the NEC.
Our client is recruiting across a number of different teams, with opportunities available in both inbound and outbound customer service. Some departments are 100% inbound, while others are 100% outbound, so we are looking for candidates who are confident on the telephone and comfortable working in a busy, target-driven environment.
Are you the person we’re looking for?
You will ideally have:
At least 1 year’s previous call centre experience
Experience handling a high volume of calls – potentially 100+ calls per day
The ability to work to KPIs and targets
Confidence dealing with both happy and unhappy customers
Excellent communication and customer service skills
The ability to remain calm and professional under pressure
A positive, hardworking and resilient attitude
Excellent timekeeping and attendance – these are temporary positions and our client relies on you being there to provide essential cover
Availability to start immediately
Flexibility to work Monday to Friday between 8:00am and 6:00pm
Due to the location, having your own transport would be an advantage.
What You’ll Receive
£12.71 – £13.05 per hour, depending on the team/assignment
Weekly pay
Holiday entitlement
Bank holiday entitlement where applicable
Workplace pension when applicable
Free parking
Modern office environment
Opportunity to work with an established organisation across a variety of teams
Interested? Apply Now!
If you have solid call centre experience, are immediately available and have the right attitude to succeed in a busy environment, we would love to hear from you.
Please email your CV to Sue at sue@elitep.co.uk
As part of our registration and compliance process, successful applicants will be required to provide:
A copy of your UK Right to Work documentation
A completed Elite Personnel application form
Two references
A selfie/photo for identification purposes
Immediate applications are encouraged – 8 positions available!
Elite Personnel – Connecting Great Candidates with Great Opportunities
