Front of House Assistant

Key Responsibilities

• Professionally answer and direct incoming calls.
• Meet and greet clients, visitors, and employees, ensuring a welcoming and professional experience.
• Manage visitor sign-in procedures and reception records.
• Coordinate and maintain meeting room bookings.
• Set up and clear meeting rooms for meetings, lunches, and events.
• Handle incoming and outgoing mail, couriers, and deliveries.
• Monitor and order stationery and office supplies.
• Coordinate deliveries and goods received.
• Retrieve and manage records from off-site storage facilities.
• Support filing, archiving, and records management processes.
• Assist with invoicing and administration tasks.
• Support Health & Safety inductions, workstation assessments, and new starter set-ups.
• Ensure compliance with information security policies and procedures.

Skills & Experience Required

• Excellent communication skills and confidence interacting with people at all levels.
• Friendly, professional, and approachable manner.
• Strong organisational and time-management skills.
• Ability to work independently and as part of a team.
• Flexible and adaptable approach.
• Proactive and self-motivated attitude.
• Good working knowledge of Microsoft Office, including Excel.
• Reliable, punctual, and committed to maintaining high standards.

Benefits

• Flexible employee benefits package.
• Supportive and collaborative working environment.
• Career development opportunities and mentoring.
• Regular social events and activities.