Search Processor / Conveyancing Support

Key Responsibilities

• Process and manage incoming property search requests from solicitor and conveyancing clients.
• Review search requirements and provide guidance where necessary to ensure the correct searches are ordered.
• Use online ordering systems and digital mapping tools to accurately identify property boundaries.
• Compile and prepare comprehensive search packs, including Local Authority, Environmental, Drainage & Water and Chancel searches.
• Liaise with solicitors, conveyancers and clients, providing updates and responding to queries professionally.
• Monitor outstanding searches and proactively chase local authorities and third-party providers to ensure deadlines are met.
• Maintain accurate records while delivering a consistently high level of customer service.

About You

To be successful in this position, you’ll already have experience within the property search or residential conveyancing sector and be confident managing search requests from start to finish.

You’ll ideally have:

• Previous experience working within a property search company, search provider or residential conveyancing environment.
• Experience with organisations such as InfoTrack, SearchFlow, Index PI or similar search platforms would be advantageous.
• Alternatively, experience as a Conveyancing Assistant, Conveyancing Paralegal or Estate Agency Sales Progressor will also be considered.
• Strong IT skills with confidence using online ordering portals, case management systems and digital mapping software.
• Excellent attention to detail and the ability to accurately interpret legal property information.
• Strong communication skills, both over the phone and via email.
• The ability to commute to Sutton Coldfield (B72) for two office-based days each week.

What’s on Offer?

Our client believes flexibility and work-life balance are just as important as career progression, which is why they offer:

• Salary of £23,500 for a 32-hour working week.
• Permanent four-day working week.
• Hybrid working with two days from home and two days in the office.
• Generous holiday entitlement (pro rata from 33 days including bank holidays).
• A welcoming, collaborative team environment where quality and service come first.
• Long-term stability with an established and growing business.